Flexible Cancellation cover must be paid for separately when booking your experience.
This can be requested from our Sales Team on 01509 892260 when booking your activity. This cover will allow you to change your booking if you need to re-schedule the day up to 7 day’s prior to your experience.
If you have purchased this from Everyman Motor Racing we will rebook an activity within the voucher’s validity period, if the customer should want to change their booking date, time or cars on an existing booking this will be possible with the Flexible Cancellation Cover.
Within the 7-day period before your experience the cancellation cover will only be eligible for direct consequence of one or more of the circumstances set out below: -
1. Death within the immediate family
2. Breakdown on route to an event
3. Serious illness of the participant or immediate family
Relevant official documentation must be provided i.e. death certificate, doctors note and official recovery documentation.
Once purchased this policy is non-refundable. This covers the participant taking part in the event and not the gift voucher.
If you do not take the Flexible Cancellation cover: - If you do not take the Flexible Cancellation Cover option and you need to change a booking, there will be no changes, cancellations, rebooks or exchanges without a charge of £25.00. There will be no changes to any bookings made within 7 days of your event.